INT-069300

CRM Analyst (m/f/d)

  • Zug

  • radio_button_unchecked
  • IT / telecommunications

  • radio_button_unchecked
  • Temporary full time

As a preferred supplier for Roche Diagnostics in Rotkreuz, we are looking for a motivated

CRM Analyst (m/f/d)

This is a full-time position (100%) with a two-year duration and possible extension. The earliest start date is as soon as possible and the latest in August 2024. Home office: 40%.

Description of the mission

  • Create and oversee basic data hygiene processes
  • Ensure our sales and marketing data is compliant with data privacy laws
  • Create and implement global customer segmentation taxonomies
  • Oversee, manage global account deduplication
  • Analyze the data set to identify data quality issues
  • Create ad-hoc dashboards and analyses of data on behalf of the team

Required profile

Must Haves:
  • At least 5 years CRM experience (possibly IT or business) with a focus on Salesforce.com 
  • Hands on, proactive attitude, prepared to take responsibility for data projects
  • Good understanding of basic data hygiene 
  • Very strong skills with reporting/analytical tools eg PowerBI, SFDC, Excel) ideally knowledge of CRM Analytics which is our primary tool 
  • Strong analytical skills - ability to identify errors & weaknesses in the data set 
  • Data oriented with database proficiency (SQL knowledge)
  • Strong understanding and ability to relate to commercial requirements (marketing & sales)
  • Languages: English, other languages may be useful
Nice to Have:
  • Knowledge of Finance and accounting tools (SAP, Oracle) to link with other stakeholders
  • Reporting, data visualization and dashboard creation skills,
  • Experience of Data Privacy requirements
  • Deduplication knowledge
  • Experience working with stakeholders all over the world


Application process

Interested? You can find more information here: Infopackage. Please apply via the "Bewerben" button below and answer all questions, otherwise we will be unable to process your application. Please upload your CV in English or German only, along with your degree certificate and latest reference letter.

Your contact

  • home FLEXSIS - IT RECRUITMENT
  • personJie Zhu
  • quick_reference_allReference: INT-069300
  • calendar_todayPublished on:
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