INT-074027
IT Workplace Services Professional (m/f/d)
Zugo
- radio_button_unchecked
Altri lavori
- radio_button_unchecked
Full-time temporaneo
As a preferred supplier for Roche Rotkreuz, we are looking for a motivated individual as
IT Workplace Services Professional
with a 12 months contract (possibility to extend). The start date is within 3 months or asap. Home. Onsite work is required. The gross target annual salary will be around 96'000 CHF, depending on experience.
Descrizione della missione
- Acting as a digital enabler for our business colleagues & functions
- You drive employee productivity through consultancy, provide intimacy and site proximity
- at the sites, and ensure a personalized Roche employee experience.
- You leverage available data (e.g.: Nexthink, SNOW) for proactive support
- You support and manage the Incident/ Request management processes to ensure
- Service Level Agreements are met and drive continuous improvement through trend
- analysis.
- You manage IT hardware lifecycle management & deskside support processes/managed
- services for the site
- You provide support & guidance for onsite services (e.g. events and meetings) by
- leveraging from internal and external providers. Drive the user experience and promote
- best practices
- You drive and enable standard workplace infrastructure, global/local projects, and
- deployments in collaboration with product teams.
- You proactively address and follow through on process-improvement ideas
- You support local audit, inspection and certification requirements
- You support local Business Continuity and IT Disaster Recovery planning activities
Profilo richiesto
- Excellent working knowledge of the ITIL v3 processes in an IT service delivery
- Experience with ticketing systems and troubleshooting hardware, software and mobile devices
- Enterprise mindset that can break down silos. Focus on delivery through collaboration, and bringing
- people together to work towards the same purpose across organizational boundaries
- Exhibits intellectual curiosity and integrity and has a strong passion for innovation
- Understanding of Roche-supported operating systems, devices and applications, including the
- Google Suite of Applications, MS Office, etc.
- Solid written and oral communication skills in English, German is a plus
Application process
Interested? You can find more information here: Infopackage. Please apply via the "Bewerben" button below and answer all questions, otherwise we will be unable to process your application. Please upload your CV in English or German only, along with your degree certificate and latest reference letter.
Il vostro contatto
- home FLEXSIS - IT RECRUITMENT
- personJie Zhu
- quick_reference_allRiferimento: INT-074027
- calendar_todayPubblicato il:
Siete interessati a questo lavoro?
Applicare
share
share
Offerte di lavoro simili
Domanda non richiesta
Non ci sono offerte adatte a voi?
Se la ricerca non ha esito positivo, inviate la vostra candidatura utilizzando il modulo di candidatura spontanea.